Client Case Study

Toll Brothers is a Philadelphia based builder that builds high-end homes nationwide. Toll Brothers has a fleet of color and monochrome printers and plotters in their home office and at each of thousands of construction sites.

Printing Issues:

Toll Brothers was having difficulty in dispatching service companies to construction site trailers nationwide. Response times were poor and repair costs were high.

We Provided:

DocuSense provided service of the home office printers and total management of service providers for the remote construction site trailers nationwide. As new sites opened throughout the country, utilizing our dedicated service network to secure a reliable local service provider, we worked with the Toll Brother Help desk so that timely and accurate problem descriptions were communicated to each local service provider at each construction site.

Print Management Solutions

Managed
Print Services
Multifunction
Printer Repair
Printer
Repair
Printer
Maintenance

Plan your document workflow and equipment needs now!

Imagine if you were able to project your copy costs out quarters ahead of time. You would be able to better inform your capital expenses, project working capital, and increase your operational efficiency. With DocuSenses managed print services you can gain crucial visibility into document workflows and print and copy costs, allowing you to track the ROI of current and future expenses. Stop guessing what your total print/copy output costs are today, contact us now and get on the path to comprehensive print management, it's complexity; simplified.
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Making sure your hardware is working when you need it!

Multifunction printers require a different type of technician and a more in-depth knowledge of the computer systems that run the printer. Our expert certified staff has the hands-on knowldge and savvy know-how required to fix and ultimately improve the efficiency of your multifunction machines. To learn what our 20 years of experience can do for your multifunction printer,
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Providing the support you need now!

DocuSense is your answer for printer support services and supplies. We have an expert crew of technicians and maintain an expansive stock of items, and we have a virtual inventory with thousands more products. One call to us gets you everything you need. Depend on DocuSense for experienced consultants who will help you meet your needs with the highest quality supplies. DocuSense guarantees quality because we continually test and monitor performance of both our OEM toners as well as our compatible toners.
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Beyond cleaning nozzles and aligning cartridge heads!

What is Solid Ink? Solid ink is a proven color printing technology only offered by Xerox. A solid ink printer or multifunction printer uses solid sticks (or blocks) of no-mess, non-toxic ink instead of toner or inkjet cartridges. DocuSense has a keen expertise handling and implementing solid ink solutions as we were among the first in the solid ink market and foster a long-term relationship with Xerox.
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DocuSense offers a wide array of solutions designed to fit your specific business printing needs while driving down your print costs. Our comprehensive printer solutions produce tangible ROI almost immediately. In today's hectic business printing environment and with the economy in a sharp down--turn - managing print costs and overhead has never been more important. Gartner Research Group has confirmed the state of office environment print chaos and the need to seek comprehensive fleet management solutions.

The explosion of digital documents and the impact on output fleets will be significant. Getting out in front of the fleet management problem by beginning to aggressively manage all output fleets in the enterprise is a key first step.

- The Gartner Group

Printer Repair & Support Solutions

Printer Fleet Management

Not sure which digital office printer or multi-function devices are best suited for your business, workgroup or departmental needs?

DocuSense has the expertise in assessing your organizations document needs and processes and determining which digital multi-function or laser printers would create the best solution for your situation to help you achieve your objectives. We will help you identify for yourself those key factors which are mission critical to your success. Once we have identified these factors, we then help you evaluate the range of vendor products, comparing each product's features and capabilities, flexibility, cost of ownership, scalability, and, most importantly, consistency with your needs and objectives. DocuSense offers a wide range of purchasing and leasing options.

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Xerox Solid Ink Sales & Support

What is Solid Ink? Solid ink is a proven color printing technology only offered by Xerox. A solid ink printer or multifunction printer uses solid sticks (or blocks) of no-mess, non-toxic ink instead of toner or inkjet cartridges. DocuSense has a keen expertise handling and implementing solid ink solutions as we were among the first in the solid ink market and foster a long-term relationship with Xerox.

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DocuSense has a unique approach to simplifying the complexities of this output chaos for customers while improving overall workflow. Our sales consultants conduct detailed assessments of a customer's business environment and then recommend and execute reliable, flexible solutions that consolidate the print, copy and fax functions on the right devices in the right places for the right people.

Our broad digital solution set that includes printing, copying, faxing, printer service and office printer supplies. DocuSense solutions are centered on HP Printers (Hewlett Packard) and Xerox printers and multi-function devices, but can include any manufacturers' range of devices. We have the flexibility to create a unique solution set that includes products from a variety of vendors or a single dedicated vendor - contacts us now and let us tell you more!